Emergency Service
Urgent fixes for when something just won't wait
A crashed machine, a virus, locked-out files, a hacked account — when it can’t wait, we jump on it fast and get you back to normal with as little stress as possible.
What we handle
The emergencies we sort out most
Whatever’s gone wrong, there’s a good chance we’ve seen it before. Here’s what we’re called on for most often.
Virus & Malware Removal
Pop-ups, slowdowns and suspicious behaviour cleaned out completely — then we lock things down so it doesn't come back.
Data Retrieval
Photos, documents and files that seem lost for good — recovered from failing drives and dead machines wherever it's possible.
Hacked Email Remediation
Locked out or seeing strange activity? We secure your account, kick out intruders and help you get back in safely.
Locked System Recovery & Encryption
Locked out of your own computer, or hit by ransomware? We work to restore access and keep your data properly encrypted and protected.
Microsoft OneDrive Issues
Files not syncing, missing, or duplicated across devices? We untangle OneDrive so your documents are where you expect them.
Something else gone wrong?
These are just the most common ones. If it's urgent and it's not listed, reach out — we've likely handled it before.
Free pickup* & delivery
We'll collect your device and bring it back — no need to leave home.
Honest, plain English
We'll explain the issue and the solution
Fast response
We prioritise urgent jobs and act quickly when it matters most.
Something’s Wrong? Don’t Wait.
Quick action could save you from catastrophic loss.